Today,
Jeff Yang contributed a rather insightful article about the changing Asian American identity in
SFgate.com. This got me thinking about the state of multicultural marketing in age of social media. To read the full article,
click here.
Yang observes that his generation, which fought against social ignorance and insisted on being Americans before Asians, is largely out of touch in a Web 2.0 world.
Today’s Asian American youth, in comparison, “sees its connection with Asia as an opportunity, not a handicap.” Yang gives the example of young Asian Americans who strive to learn their heritage tongue, while traveling abroad, whenever they can, to their parents’ or grandparents’ motherland.
One common fallacy among multicultural marketers is the idea that reaching out in-language media outlets (print, broadcast and radio) via PR and advertising is a sure fire way to target all Asian Americans of every age. Just like mainstream America, there are many segments defined by age, language and profession that separate Asian America.
Marketers should avoid believing that just because the young people are trying to learn and retain their heritage language these days, does not mean that they are now relying on ethnic media for information. Just like every other American kid, they were raised with the Internet and they will source their up-to-the-minute news as such.
Even the fresh-off-the-boat Asian American youth are not relying on traditional media, even if it is in-language. Those kids often refer back to their home country’s own social media outlets in addition U.S.-based social media.
At the same time, many Asian American organizations and media outlets have not fully embraced social media. Many of them are only just beginning to post their content online; however, Yang cites that the
Center for Asian American Media and
Asia Society as two exceptional standouts. (I’d like to add
Hyphen,
Giant Robot, as two Asian American publications, to that list.) This means that most cannot be considered the true influencers of our community’s youth, though they continue to be influential among other Asian American segments.
So in order to be successful in reaching out to today’s Asian American youth, multicultural marketers must embrace social media–blogs, podcasts, vlogs video sharing and social networks, just like every other marketing and PR professional out there. Just because ethnic media and social groups are not up to speed does not mean that we can just mosey along. Instead, it means that we must find the youth community’s new influencers who are blogging, on YouTube, etc.
For sure, we’ve got our work cut out for us.

Filed under: Marketing, Social Media, Web, Asia Society, Asian-American, CAAM, Center for Asian American Media, Jeff Yang, Marketing, Multicultural Marketing, Multicultural PR, PR, Public Relations, Web 2.0